Consequence Design with Ron Bronson

In this episode, I speak Ron Bronson about Consequence Design. Ron says as “All designed interactions have consequences. Whether it's someone getting stuck buying a train ticket from a kiosk, hidden menus inside of web applications, or card-only convenience stores. In an "always-on" world, an increased constellation of digital tools can bring both significant benefits, but also harm with every notification, menu, or poorly researched interaction."

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